FAQ
Collapsible content
Where can I stay updated with projects?
Join the Discord server above for the most up-to-date and accurate updates for ongoing and upcoming projects.
Can I cancel my order?
In-Stock - Yes, as long as the item has not yet shipped.
Group Buy - Order cancellations will be offered for the first 5 days after the order is placed.
If the Group Buy window has closed, typically cancellations are not permitted. Exceptions may be made on a case-by-case basis.
There will be a 7.5% non-refundable re-stocking fee for any order cancellation.
Can I change the configuration of an order?
In-Stock - Yes, if stock is available and the item has not yet shipped.
Group Buy - Yes, if the change is submitted prior to the end of the Group Buy.
After the Group Buy has ended it is highly unlikely that an order can be changed. However, respond to the order confirmation and we will try to arrange a solution.
Can I change the shipping address for an order I placed?
Please respond to the order confirmation email with any requests for address changes. Please note that there may VAT or tariff consequences as a result.
What is your return / refund policy?
Please see our Returns & Replacement Policy on the Home page.