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Where can I stay updated with projects?

Join the Discord server above for the most up-to-date and accurate updates for ongoing and upcoming projects.

Can I cancel my order?

In-Stock - Yes, as long as the item has not shipped.

Group Buy - Order cancellations will be offered for the first 5 days after the order is placed.

If the group buy window has closed, typically cancellations are not permitted. Exceptions may be made on a case-by-case basis.

There will be a 7.5% non-refundable re-stocking fee for any order cancellation.

Can I change the configuration of an order?

In-Stock - If stock is available and the item has not been shipped yet.

Group Buy - If the change is submitted prior to the end of the Group Buy.

After the Group Buy has ended it is highly unlikely that an order can be changed. However, respond to the order confirmation and we will try to arrange a solution.

Can I change the shipping address for an order I placed?

Please respond to the order confirmation email with any requests for address changes.

What is your return / refund policy?

Please inspect and test the contents of your order (keyboard finish and PCB functionality) on arrival prior to assembly. Returns will not be permitted for any used items.

In the event of any issues please respond to the order confirmation email and we will arrange a solution.

Returns are not permitted except if parts are dead on arrival or in rare circumstances. In the event of a return, there will be a 7.5% non-refundable transaction fee and shipping fees will not be refunded.

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